Consumers behaviour has been changing as well as new ways how to contact customers are coming up. The most dynamic one is the digital channel, which includes internet sales, mobile and tablet applications, links to social networks etc. Nowadays you can buy on-line everything you need, such as goods, services, tickets, financial products... so why not insurance?
BNP Paribas Cardif follows trends in this area and knows best practices that can inspire you. Please accept our invitation, book the correct day in your calendar (download .ical event) and do not forget to fill in the Registration form on this page.
Zdenek Jaroš (Head of Central Europe, BNP Paribas Cardif Czech Republic)
Topline insurance digital trends around the world.
Nathalie Doré (Head of Digital Marketing, BNP Paribas Cardif)
How are consumer behaviours changing in CZ (tablets, mobile, social)?
Jan Procházka (Director of Consultancy, Lundegaard)
|10.00 AM||Coffee-networking break|
What's happening in Digital Financial services? Example of an innovative bank.
Nazım Erdoğan (Senior Manager of Internet and Mobile Banking, TEB, Turkey)
Best practices in Cardif across the world.
Carl Faulkner (Head of e-business, BNP Paribas Cardif)
Best digital practices in Czech Republic
Vojtěch Votoček (CEO, Inpool-online)
hosted by Carl Faulkner
All presentations are in English.
A big thanks to all the fantastic speakers for taking their time to share their experience and knowledge.
M. N. Erdoğan
Zdeněk Jaroš Head of Central Europe at BNP Paribas Cardif
To learn more about Mr. Jaros, get in touch with him at the conference.@LinkedIn
Jan Procházka Director of Projects and Consulting at Lundegaard
Even though primarily educated as an economist (VŠE), he devoted an entire career to the possibilities of effectively using IT for business needs. He fell in love with the Internet and the online world and devoted his life since the pioneering days of the first browsers and websites, trying a number of his own projects and tried various technologies along the way.
Currently (and for many years) he has been working at Lundegaard. As part of the managerial duties, he is not only in charge of overlooking the project portfolio, but the consultant and analyst department as well. He is also the director of the newly formed (2010) Lundegaard Usability Center.
Nonetheless, he also enjoys applying his experience as a consultant in designing custom solutions for clients, especially if they have anything to do with mobile and multichannel approaches. He likes to push his stance forward, at or outside the office, that the classic desktop web is dead within two years.@twitter @LinkedIn
Nathalie Doré Head of Digital Marketing, BNP Paribas Cardif
Nathalie Doré is currently head of Digital Marketing within BNP Paribas Cardif.
She has a strong experience in digital as she previously worked at L'Atelier, the BNP Paribas research and analysis centre for trendsetting technology. She used to support customers in their digital plans, communicating them digital trends and helping them to catch these ideas early on.
Nathalie Doré started her career at Axa in Direct Marketing in 1998 and then in Personnal Finance, developping new products for Partners and final Customers.
She studied in Ireland at Dublin City University where she got a Bachelor degree in Business and in France having a Master in Marketing.
She is also involved in several associations (MixCity about Diversity, NetExplorateur about digital trends...).@LinkedIn
M. Nazım Erdoğan Senior Manager of Internet and Mobile Banking, TEB Turkey
Nazim has MBA and Industrial Engineer degree and started his professional career at 2000. Nazim joined TEB as Internet&Mobile Banking Manager in 2010 April. Prior to this position he was Mobile Internet Marketing Manager at Turkcell which is the biggest mobile operator in Turkey. He managed 3G launch project at Turkcell and before leaving company, his responsibility was marketing &strategy of mobile internet. He has marketing and business development experience at several companies in Turkey. His main responsibility at TEB is development and marketing of channels, increasing online&mobile banking users base, management of channel P&L, and cooperation with other companies in terms of business development.@LinkedIn
Carl Faulkner Head of e-business, BNP Paribas Cardif
Carl Faulkner is currently Global head of E-Business within BNP Paribas Cardif.
He is a digital baby and has worked in Digital Distribution in different industries and countries for over 15 years. He has a broad experience of the digital finance sector with experience of online banking, credit cards & loans, web trading & investments and insurance.
Carl has a Master's from Oxford University, and started his career in Web marketing agencies in London in 1997, helping major brands build their 1.0 Digital strategies. Today, he supports the 36 countries of BNP Paribas Cardif in working towards making our company a world leader in multichannel insurance partnerships@LinkedIn
Vojtěch Votoček CEO at Inpol-online
Vojtěch leads international expansion of Inpol Online sales platform, currently starting operations in Poland, supporting business development for Inpol Online in the Czech Republic and preparing few other countries to be launched in following years. Previously he worked for McKinsey & Company, where he gained rich experience working on various projects mainly in banking and insurance, but also in telecommunications and energy sectors in Europe and Africa. Vojtěch also worked for Accenture and TOP DCC Prague. He graduated cum laude from Czech technical university in Prague, studied in the USA@LinkedIn